Abstract

This study examines the relationship between flexible work schedules and employee productivity, focusing on the Lagos State civil service. Motivated by the removal of fuel subsidies and rising commuting costs, the Lagos State government introduced a flexible work schedule to enhance efficiency and mitigate economic challenges. Using a qualitative research design, the study synthesizes secondary data from academic literature, policy documents, and reports to explore the policy’s design, implementation, and impact. Herzberg’s Two-Factor Theory provides the theoretical framework, emphasizing how motivators such as autonomy and reduced stress enhance productivity, while addressing hygiene factors like commuting costs to prevent dissatisfaction. The findings reveal that the flexible work schedule has contributed to improved employee morale, reduced commuting stress, and enhanced productivity, particularly for roles amenable to hybrid or telecommuting arrangements. However, challenges such as coordination difficulties and infrastructural gaps were identified, indicating areas for policy refinement. This research addresses a significant gap in understanding flexible work policies in developing contexts and offers practical recommendations for optimizing public service delivery in Lagos State.